13-Aug-2026 • KB0015193 • Introduction The Managed Service Framework provides out of the box a mechanism to configure the notification if during the execution of the service an error occurs. There exists the possibility to configure to be notified via e-Mail. This article shows where this can be configured in the service and

24-Jul-2026 • 4S8513 • Table Of Contents Introduction New Behavior Fallback When No Timezone Is Configured How to Disable the New Behavior Action Required Introduction Starting with ICM 14.4.4, date formatting respects the application's default timezone when rendering date values. Previously, date formatting always used the

10-Aug-2026 • 48512Z • 1. Scope & Audience Applies to every cartridge. Ignore generated/build output (bin/ , build/ , target/ ). Focus only on source (src/main/** , staticfiles/** , legacy resources) and Gradle build scripts. 2. Target Post-Migration Structure (per cartridge) <cartridge>/ build.gradle.kts staticfiles/cartridge/configdef/

10-Aug-2026 • 4851F1 • This document provides a comprehensive list of all ApplicationType component instances defined in the ICM workspace. REST API Instances The following table lists all REST related instances: ApplicationType Instance Cartridge Category Dependency (external) intershop.REST app_sf_headless Storefront cartridgeRuntime("com

10-Aug-2026 • 4A8510 • This document outlines the migration process from ICM 7.10 to ICM 11. It includes the automated steps performed by the migration tool, as well as the manual steps required afterward. Table of Contents Preparation Steps Prepare ICM 11 Template Verify ICM 11 Template Prepare ICM 11 Branch Automated Migration

10-Aug-2026 • 4850G9 • This document outlines the migration process from ICM 11 to ICM 12. It includes the automated steps performed by the migration tool, as well as the manual steps required afterward. Table of Contents Preparation Steps Prepare ICM 12 Branch Automated Migration Steps Integrate OpenRewrite recipes Manual

10-Aug-2026 • 485Y08 • This document outlines the migration process from ICM 12 to ICM 13. It covers the automated processes handled by the migration tool, as well as the manual interventions necessary to complete the upgrade. Table of Contents Preparation Steps Prepare ICM 13 Branch Automated Migration Steps Integrate OpenRewrite

10-Aug-2026 • 48507E • This projects contains three major tools to support migration projects from ICM7.10 to ICM11+. The "migration tool" uses standard Java Application to migrate up to the latest version. Major tasks are exposed via gradle. The "AI migration tools" to instruct Github Copilot (in agent mode) to help migrate

24-Jul-2026 • R48434 • Table Of Contents Introduction Required Action Behavior After Migration or for Newly Written Data Introduction Deleting a payment service is generally not recommended. This guide is only relevant if you plan to permanently remove a payment service from the system and still need a minimum set of payment-related

17-Jul-2026 • 4G8419 • Table Of Contents Introduction Promotion Element XML Definition Simple Elements of Promotion Complex Type TargetGroup Complex Type Budget Complex Type PromotionCodeDefinition Complex Type Rebate Complex Type Content Complex Type Campaign Complex Type AdditionalContent Important Custom Attributes Full

17-Jul-2026 • 484Z20 • Table Of Contents Introduction Element: promotion-code-group Complex Type: Promotions Complex Type: PCGTargetGroup Complex Type: PCGConsumerGroupsRef Complex Type: PCGAffiliatesRef Complex Type: PCGConsumerGroupRef Complex Type: PCGAffiliatePartnerRef Complex Type: PCGAffiliateProgramRef Full XSD Schema

13-Jul-2026 • 48G418 • Table Of Contents Introduction New Libraries Library Updates Removed Libraries Introduction This guide provides information about the update of several libraries. The following tables contain differences between: Old - ICM 7.10.41.18 - Responsive (35.3.18) New - ICM 7.10.41.19 - Responsive (35.4.0)

09-Jul-2026 • 4841C7 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-basket-1x3x5.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 7.10 and their version dependencies:

15-Jun-2026 • 48L416 • Table Of Contents Introduction REST API Changes Process Changes Introduction The Rating & Review REST API provides methods for retrieving product-specific ratings and reviews for both anonymous and authenticated users. In both cases, the result lists were cached, leading to problems with “own” reviews

15-Jun-2026 • 48305S • Table Of Contents Introduction REST API Changes Process Changes Introduction The Rating & Review REST API provides methods for retrieving product-specific ratings and reviews for both anonymous and authenticated users. In both cases, the result lists were cached, leading to problems with “own” reviews

02-Jul-2026 • S48304 • Table Of Contents Introduction Permission Matrix Detailed Permission Descriptions Access to New Relic Access to the Azure DevOps Organization Use License and Security Group Assignment Work with Tickets in Azure Boards Read & Write Access for Git Repositories Manage Permissions for Git Repositories Examples

29-Jun-2026 • KB0014964 • Introduction: Symptoms: After updating Apache (observed when moving from 2.4.62 to 2.4.65) the WebAdapterAgent crawler reports failed prefetches. Apache access logs show requests from 127.0.0.1 returning status 421 and the Apache error log shows AH02032: Hostname localhost (default host as no SNI was

26-Jun-2026 • KB0014987 • Introduction: Affected system exhibits increased request latency or intermittent long-running requests across web and application layers. The procedure enables AS performance sensors and a pipeline performance log appender, reproduces the issue, and collects WebServer, WebAdapter, and Application Server

24-Jul-2026 • KB0015124 • Introduction Search indexes in ICM 11+ are based on Solr Cloud config sets that originate from files under the ICM 11+ root site configuration (e.g., default schema \sites_folder\root\1\solrcloud\default\conf\managed-schema or \sites_folder\root\1\solrcloud\default\conf\solrconfig.xml, etc.) If those

22-Jun-2026 • 483F02 • This API specification is available for download as an Open API 3.0 YAML file: icm-processes-2x1x3.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version dependencies: