06-Jul-2026 • 4U8365 • 1. Scope & Audience Applies to every cartridge. Ignore generated/build output (bin/ , build/ , target/ ). Focus only on source (src/main/** , staticfiles/** , legacy resources) and Gradle build scripts. 2. Target Post-Migration Structure (per cartridge) <cartridge>/ build.gradle.kts staticfiles/cartridge/configdef/

06-Jul-2026 • 4B8364 • This document outlines the migration process from ICM 7.10 to ICM 11. It includes the automated steps performed by the migration tool, as well as the manual steps required afterward. Table of Contents Preparation Steps Prepare ICM 11 Template Verify ICM 11 Template Prepare ICM 11 Branch Automated Migration

06-Jul-2026 • 4836Q3 • This document outlines the migration process from ICM 12 to ICM 13. It covers the automated processes handled by the migration tool, as well as the manual interventions necessary to complete the upgrade. Table of Contents Preparation Steps Prepare ICM 13 Branch Automated Migration Steps Integrate OpenRewrite

06-Jul-2026 • K48362 • This document provides a comprehensive list of all ApplicationType component instances defined in the ICM workspace. REST API Instances The following table lists all REST related instances: ApplicationType Instance Cartridge Category Dependency (external) intershop.REST app_sf_headless Storefront cartridgeRuntime("com

06-Jul-2026 • 4836E1 • This document outlines the migration process from ICM 11 to ICM 12. It includes the automated steps performed by the migration tool, as well as the manual steps required afterward. Table of Contents Preparation Steps Prepare ICM 12 Branch Automated Migration Steps Integrate OpenRewrite recipes Manual

06-Jul-2026 • 48A360 • This projects contains three major tools to support migration projects from ICM7.10 to ICM11+. The "migration tool" uses standard Java Application to migrate up to the latest version. Major tasks are exposed via gradle. The "AI migration tools" to instruct Github Copilot (in agent mode) to help migrate

15-Jun-2026 • 48305S • Table Of Contents Introduction REST API Changes Process Changes Introduction The Rating & Review REST API provides methods for retrieving product-specific ratings and reviews for both anonymous and authenticated users. In both cases, the result lists were cached, leading to problems with “own” reviews

02-Jul-2026 • S48304 • Table Of Contents Introduction Permission Matrix Detailed Permission Descriptions Access to New Relic Access to the Azure DevOps Organization Use License and Security Group Assignment Work with Tickets in Azure Boards Read & Write Access for Git Repositories Manage Permissions for Git Repositories Examples

29-Jun-2026 • KB0014964 • Introduction: Symptoms: After updating Apache (observed when moving from 2.4.62 to 2.4.65) the WebAdapterAgent crawler reports failed prefetches. Apache access logs show requests from 127.0.0.1 returning status 421 and the Apache error log shows AH02032: Hostname localhost (default host as no SNI was

26-Jun-2026 • KB0015124 • Introduction: Search indexes in ICM-n are based on Solr Cloud config sets that originate from files under the ICM-n root site configuration ( ex. default schema \sites_folder\root\1\solrcloud\default\conf\managed-schema or \sites_folder\root\1\solrcloud\default\conf\solrconfig.xml etc.) If those root

26-Jun-2026 • KB0014987 • Introduction: Affected system exhibits increased request latency or intermittent long-running requests across web and application layers. The procedure enables AS performance sensors and a pipeline performance log appender, reproduces the issue, and collects WebServer, WebAdapter, and Application Server

25-Jun-2026 • 4H8303 • Table Of Contents Introduction Required Action Behavior After Migration or for Newly Written Data Introduction Deleting a payment service is generally not recommended. This guide is only relevant if you plan to permanently remove a payment service from the system and still need a minimum set of payment-related

22-Jun-2026 • 483F02 • This API specification is available for download as an Open API 3.0 YAML file: icm-processes-2x1x3.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version dependencies:

03-Jul-2026 • 4V8301 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-rating-review-1x2x0.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 13 and their version dependencies:

22-Jun-2026 • 4830S0 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-order-1x10x0.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version dependencies:

22-Jun-2026 • 48299F • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-customer-1x6x2.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version dependencies:

22-Jun-2026 • 4829Z8 • This API specification is available for download as an Open API 3.0 YAML file: icm-withdrawal-1x1x0.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version dependencies:

25-Jun-2026 • 482Q97 • Table Of Contents Introduction REST API Changes Process Changes Introduction The Rating & Review REST API provides methods for retrieving product-specific ratings and reviews for both anonymous and authenticated users. In both cases, the result lists were cached, leading to problems with “own” reviews

23-Jun-2026 • 48A296 • Table Of Contents Introduction References GitOps Repository Structure Flux and Kustomization GitOps Variables Variable Reference - PWA Variable Reference - ICM Variable Reference - IOM Using Variables Local Testing Using kubectl kustomize Introduction This concept describes the structure and processes

18-Jun-2026 • KB0015186 • Table Of Contents Introduction Mapping Existing Intershop Users to Identity Provider Users (SSO) Introduction When Single Sign-On (SSO) with an external identity provider is enabled, existing Intershop users are not recognized by default when they log in for the first time. Instead, a new user account