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Support Articles
01-Oct-2026 • KB0015318 • Table Of Contents Introduction Problem Solution Alternative Introduction Category-level includes can appear on all descendant category pages because the PWA renders the same View Context component for any category page. This can cause parent category content to be inherited by subcategories, displaying
Support Articles
30-Sep-2026 • KB0015523 • Introduction: Repeated Kubernetes container restarts can occur when the Intershop Web Adapter agent crawler generates excessive load and exhausts Java heap memory. Symptoms include frequent restarts of the WAA container within the WAA or WA pod, the unexpected termination of crawler threads, and java
References
21-Sep-2026 • 48P648 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-auth-1x2x4.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version dependencies:
Cookbooks
22-Sep-2026 • 486Y47 • Table Of Contents Introduction Recipe: Automated Cleanup of Container Images Recipe: Pipeline Push Fails Due to Immutable Image Introduction Intershop provides each customer project with a dedicated, Intershop-managed container registry to store and manage project-specific Docker images and other artifacts
Cookbooks
23-Sep-2026 • 486B46 • Table Of Contents Introduction Recipe: Getting the Right Tax for Product Prices Introduction This cookbook describes how to configure and modify the product data feed framework. A product data feed in ICM is an export of data from ICM into different file formats, for example, Sitemap or Agentic Commerce
Support Articles
16-Sep-2026 • KB0015512 • A note to begin with This article is based on a now archived Knowledge base document with the name INTERSHOP MultiSite Solutions Developer Patterns, User Interactions . In this article only one of the patterns is described, because it is still in use in the responsive starter store (pipeline based storefront)
Guidelines
16-Sep-2026 • 48S640 • Table Of Contents Introduction References Upgrade the SolrCloud Search Service Adapter Default Solr Configuration Changes Upgrade the Solr Configuration on the Solr Server Upgrade the Solr Server Migrate Permissions Perform a Rolling Upgrade of the Solr Server Local Project Development with Solr 9 Introduction
Guidelines
16-Sep-2026 • 486R30 • Table Of Contents Introduction Storefront Behavior Configuring the PWA Importing the GEO Content into ICM Attribute Group Product Data GEO_FAQ Value GEO_HOW_TO Value Introduction Implementing GEO helps projects present product-specific FAQs and instructions in a format that search engines and generative
References
14-Sep-2026 • 48626B • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-pricing-1x2x0.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 12 and their version dependencies:
Guidelines
31-Aug-2026 • 4861L3 • This document outlines the migration process from ICM 7.10 to ICM 11. It includes the automated steps performed by the migration tool, as well as the manual steps required afterward. Table of Contents Preparation Steps Prepare ICM 11 Template Verify ICM 11 Template Prepare ICM 11 Branch Automated Migration
Overviews
31-Aug-2026 • 48G610 • Tooling for migrating an Intershop ICM customization project from 7.10 to the current release. A migration has two halves, and keeping them apart is the point of this repository. The deterministic half. Moving files into the ICM 11+ layout, converting build scripts, renaming dependencies and packages
References
24-Aug-2026 • 48R600 • This API specification is available for download as an Open API 3.0 YAML file: icm-pim-management-1x6x0.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version dependencies:
References
18-Aug-2026 • 485M99 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-basket-1x7x0.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version dependencies:
References
18-Aug-2026 • 4N8598 • This API specification is available for download as an Open API 3.0 YAML file: icm-preview-context-management-1x0x0.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version
Guidelines
18-Aug-2026 • 48596X • Table Of Contents Introduction Glossary Change Migration New functionality Introduction The Basket REST API has an operation that merges two baskets. Prior to ICM 14.5.0, the merge was performed sequentially. As of ICM 14.5.0, bulk processing of all line items is also possible. Glossary Term Description
Guidelines
18-Aug-2026 • 4E8597 • Table Of Contents Introduction New Behavior Set the Position to BOTTOM Introduction Prior to ICM 14.5.0, the CMS assignment always selected the first position (highest) in the priority list. You can now configure this behavior using a global or channel preference. New Behavior You can now control the
Guidelines
17-Aug-2026 • 4851U8 • Table Of Contents Introduction Required Action Behavior After Migration or for Newly Written Data Introduction Deleting a payment service is generally not recommended. This guide is only relevant if you plan to permanently remove a payment service from the system and still need a minimum set of payment-related
Support Articles
13-Aug-2026 • KB0015193 • Introduction The Managed Service Framework provides out of the box a mechanism to configure the notification if during the execution of the service an error occurs. There exists the possibility to configure to be notified via e-Mail. This article shows where this can be configured in the service and
Guidelines
24-Jul-2026 • 4S8513 • Table Of Contents Introduction New Behavior Fallback When No Timezone Is Configured How to Disable the New Behavior Action Required Introduction Starting with ICM 14.4.4, date formatting respects the application's default timezone when rendering date values. Previously, date formatting always used the
Guidelines
24-Jul-2026 • R48434 • Table Of Contents Introduction Required Action Behavior After Migration or for Newly Written Data Introduction Deleting a payment service is generally not recommended. This guide is only relevant if you plan to permanently remove a payment service from the system and still need a minimum set of payment-related
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