30-Jan-2026 • 47881L • Table Of Contents General Information Access Touchpoints Progressive Web App Storefront Responsive Storefront Commerce Management Organization Management System Management Test Mail Server Additional Information General Information Intershop Support offers its customers and partners the opportunity

08-Dec-2025 • 455C70 • Table Of Contents AI Agents & Copilots Localization Agent Business Intelligence Agent Intershop Knowledge Agent Copilot for Buyers Updates Copilot for Merchants (Beta) Customer Experience & Personalization New PayPal Connector Introduces Pay Later Option SPARQUE Recommendations Now Built in to the PWA

31-Jan-2026 • 45555Y • Table Of Contents Introduction References Available Build Agents in the Project Option 1: Azure DevOps Project Settings Option 2: Project Homepage Outbound Public IP Address Build Agent Naming Convention Using Build Agents in Pipelines Using the Generic Library Using a Build Agent via the Generic Library

23-Oct-2025 • Y41307 • Table of Contents Overview Document Objective Definitions Difference Between an Incident, Security Incident, and Incident Management? Issue Incident Security Incident Incident Management What is a Disaster? Addressing Client Concerns in Using the Intershop Commerce Platform Intershop Internal Process

14-Aug-2025 • 3146Z4 • Table of Contents Introduction Glossary References Introduction DevOps System Overview Intershop Commerce Management (ICM) ICM 7.10 Introduction This document provides an overview of available systems in the Intershop Commerce Platform. Note Descriptions for the Intershop Commerce Management (ICM) application

01-Sep-2025 • 3145B6 • Table of Contents Introduction Glossary CI/CD Self-Service Deployments How to Do Self-Deployments by Default Deployment to NonPRD (UAT or INT): By Commit Deployment to PRD: By Setting a Release Tag How to Verify Deployments via Monitoring Introduction This guide provides information on self-service

05-Sep-2025 • 31Y455 • Table of Contents Introduction Glossary Deployment Types Applications to be Deployed References General Rules Prerequisites Eligible Deployment Times Deployments Performed by Intershop (OPS) How to Request a Deployment How to Request an Urgent Deployment When to Request a Deployment (Lead Times) How

30-Jan-2026 • 3141Z4 • Table Of Contents Introduction References General Can a Separate Test Environment be Provided? How to Use a Transfer Server? Setup Usage Housekeeping How to Configure the Transport Framework for SFTP-Based Data Import/Export? Is There an Automatic Cleanup for .bacpac Files on the FTP Server? Which Time

07-Nov-2025 • X31381 • Table of Contents Introduction References Secret Stores Architecture Prerequisites Locating Environment-Specific Configuration Values Managing Secrets in Azure Key Vault Method 1: Azure Portal (Web Interface) Accessing Your Key Vault Managing Secrets and Certificates Method 2: Azure CLI (Command Line)

25-Sep-2025 • Y31358 • Table of Contents Introduction Features Recipe: Log in to New Relic as External User Recipe: Understanding User Access and Capabilities in New Relic Recipe: Understanding the New Relic UI Recipe: Troubleshooting - Missing Kubernetes Data in New Relic Recipe: Analyzing Log Files in New Relic Recipe:

17-Dec-2025 • 3C1357 • Table Of Contents Introduction Dropped Data Introduction After log event data is sent to New Relic, it can either be stored in the New Relic database or dropped (discarded). Drop filter rules serve to accomplish several important purposes: Storing only the relevant logs Protect privacy and security

15-Dec-2025 • R31346 • Table Of Contents Introduction References Approach Architecture Overview Copilot Service Copilot Client Introduction Intershop Copilot for Buyers is an AI-powered purchase and service assistantant integrated within a Progressive Web Application (PWA) allowing users to access intelligent recommendations

15-Dec-2025 • 31N345 • Table Of Contents Introduction Overview Introduction The Intershop Copilot for Buyers, an AI-powered purchase and service assistant, is designed to enhance the customer experience by providing a conversational interface for product discovery and service assistance. It leverages advanced Large Language

30-Jan-2026 • 31300T • Table Of Contents General Information Note Access Touchpoints Progressive Web App Storefront Responsive Storefront Commerce Management Organization Management System Management Test Mail Server Additional Information General Information Intershop Support offers its customers and partners the opportunity

30-Jan-2026 • 3120X1 • Table Of Contents General Information Note Access Touchpoints Progressive Web App Storefront Responsive Storefront Commerce Management Organization Management System Management Test Mail Server Additional Information General Information Intershop Support offers its customers and partners the opportunity

22-Apr-2025 • Y31082 • Table of Contents Introduction References Version Information and Dependencies Setup Feature Overview Limitations Changelog Introduction Welcome to the Playground Environment for Developers. This solution provides you access to a realistic development environment for the Intershop Commerce Platform

08-Jul-2024 • 3108E3 • Table of Contents Introduction References Version Information and Dependencies Setup Feature Overview Limitations Changelog Introduction Welcome to the repositories for Local Development Environment. This solution provides you access to the Intershop Commerce Platform artifacts. This document provides

22-Sep-2023 • 31V014 • Table of Contents Introduction Containers Kubernetes Helm Charts Flux (GitOps Process) Introduction It is helpful for developers to have a basic understanding of the following areas. Lead developers may need a deeper understanding of these concepts, especially for troubleshooting: Containers Container

28-Nov-2024 • 30875U • Introduction Options One Central System Latencies Example First Page Load Times Code Base/ DevOps Processes Mass Data Tasks Multiple Systems Latencies Code Base/ DevOps Processes Mass Data Tasks Additional Options CDN Additional Job Servers Additional PWA SSR Instances Introduction The Intershop Commerce

02-May-2023 • 3080G3 • Table of Contents Introduction Using Your Own Code Quality Service Introduction Intershop does not provide any code quality service as part of the Intershop development environment. However, it is possible for partners to include their own services and service configurations. Therefore, Intershop provides