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Support Announcements
06-May-2024
Upgrade of Intershop's Customer Service Platform
Document Properties
Kbid
KB0013277
Added to KB
19-Oct-2026
Status
online
Last Modified
06-May-2024
Public Access
everyone
Doc Type
Support Announcements
Document Link
https://knowledge.intershop.com/kb/KB0013277

On Sunday, April 21, an upgrade of Intershop's Customer Service Platform is scheduled. As a result, the Customer Service Portal is temporarily out of service.


Start date and time: 2024-04-21 01:30:00 CEST
End date and time: 2024-04-21 08:30:00 CEST


This action will not affect any other services. As customary, you can contact Intershop Service Desk by phone (Germany +49 3641 50-1600 or USA +1 415 844-3730).
We are sorry for the inconvenience.

Disclaimer

The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Website, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.

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