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Support Announcements
04-May-2026
Scheduled maintenance for our service docker.tools.intershop.com on May 5th
Document Properties
Kbid
KB0015044
Added to KB
19-Oct-2026
Status
online
Last Modified
04-May-2026
Public Access
everyone
Doc Type
Support Announcements
Document Link
https://knowledge.intershop.com/kb/KB0015044

We would like to inform about an upcoming scheduled maintenance for our service docker.tools.intershop.com, which will result in a temporary downtime.

Downtime Details:

Service: docker.tools.intershop.com
Date: Tuesday, Mai 5, 2026
Time: Between 6:30 AM and 7:00 AM (CEST)  
This service provides Intershop Docker images (ICM and IOM).

Impact:

  •  Developers: Cannot pull new images during the downtime. 
  • Product Customer CI Pipelines: Customers CI pipelines pulling images from this service will also be affected and may fail during the downtime.
  • Clusters: Depending on the configuration, new deployments may temporarily fail. In that case, Kubernetes will retry pulling the image for several minutes before marking the deployment as failed.
  • No reconfiguration or restart is required afterwards.
Disclaimer

The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Website, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.

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