Disabling Gift Card/Certificate
To disable a gift card/certificate:
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Select the channel from the context selection box, then select Marketing | Gift Cards & Certificates.
This displays the Gift Cards & Certificates manager showing a list of all gift certificates in the channel.
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Select the gift card/certificate to disable.
The gift card/certificate details view is displayed.
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Clear the Enabled check box and click Apply.
The gift card/certificate cannot be redeemed any longer by the customer.
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