Unlocking Deactivated Intershop Commerce Management Users
Intershop Commerce Management is configured to lock user accounts for 30 minutes after 6 Intershop Commerce Management login attempts with a wrong password. To manually reactivate locked user accounts:
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In the navigation bar, select Organization | Users.
This displays a list of all users in your sales organization. For locked user accounts, the status "Temporarily deactivated" is displayed.
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Select the checkbox of the user to be reactivated.
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Click Reactivate Account, then OK to confirm the operation.
The selected user account is immediately unlocked, and the corresponding user can log in again.
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