18-Mar-2026 • KB0015009 • Table Of Contents Introduction Available Properties Token Handling Usage in the Intershop context JWT Token Handling User Token Handling Hybrid Approach -Using pipeline based storefront and REST calls in parallel Hints for browsing in parallel devices/browser instances with the same user Debugging Options

17-Mar-2026 • KB0014856 • Table Of Contents Introduction Reference Problem Solution Steps 1 Put the files into the cartridge site content (if not already done) 2 Configure the preparer in DBInit or DBMigrate (DBPrepare) 3 Ensure DBPrepare actually runs in your deployment pipeline 4 Validate Troubleshooting The folder is still

16-Mar-2026 • 4Q8058 • Table Of Contents Introduction Migration Introduction MSSQL supports a maximum number of 249 indexes per table (see Maximum Capacity Specifications for SQL Server - SQL Server). There are several tables within ICM that support XML attributes: CONFIGURATIONPARAMETER PRODUCT DERIVEDPRODUCT For each localization

12-Mar-2026 • KB0014859 • Problem / Symptoms PDF documents generated from the shopping cart do not display special characters, e.g Czech characters like ř, č ,ň, ě, Ř, Č, correctly. The issue is observed when special characters are added to the product name or intro text. Solution Embed a font, that supports the special characters

12-Mar-2026 • KB0015008 • Table Of Contents Introduction References Problem Prerequisites Solution 1 Obtain the custom image reference from Intershop Support 2 Update your environment configuration to use the custom image 3 Build & Deploy 4 Rollback Troubleshooting "ImagePullBackOff" / Cannot pull image Custom image deployed

18-Mar-2026 • KB0014984 • Table Of Contents Introduction Reference Problem Technical Background Solution 1 Restrict new Loggers to WARN/ERROR 2 Expose a Logger to the Console Appender (New Relic) 3 Error Analysis How to analyze Solution Recommendations Introduction For issue analysis on any environment (INT, UAT, PRD), it is

09-Mar-2026 • 48H056 • Table Of Contents Apple App Site Association Configuring the PWA to Serve the AASA File Further References The /.well-known/ directory is a standardized location defined by RFC 8615. It is used to host configuration files and metadata that allow external services (such as mobile app linking, authentication

02-Mar-2026 • 48B032 • Table Of Contents Introduction Changes Introduction Intershop Commerce Management (ICM) provides many configuration options. Configuration can be done via domain-specific preferences that are based on a global preference definition. In this case, domain-specific usually means application-specific or

26-Feb-2026 • 480P31 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-product-1x12x0.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 12 and their version dependencies:

26-Feb-2026 • 4803D0 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-wishlist-1x3x1.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 13 and their version dependencies:

27-Feb-2026 • V48029 • Table Of Contents Introduction References Configuration Introduction With ICM 12.4.8, the tolerateFileFailure toggle was introduced. This feature allows replication to complete successfully even when errors occur during file copying or downloading. However, it does not address short-term network issues

03-Mar-2026 • 4802H8 • Table Of Contents Introduction Change Introduction Intershop Commerce Management offers the possibility to prefetch the page cache (Concept - Page Cache). The prefetching is done by the Web Adapter agent based on a configuration provided by the ConfigurationServlet. This configuration, usually provided

03-Mar-2026 • 4802E7 • Table Of Contents Introduction Change Introduction Intershop Commerce Management offers the possibility to prefetch the page cache (Concept - Page Cache). The prefetching is done by the Web Adapter agent based on a configuration provided by the ConfigurationServlet. This configuration, usually provided

02-Mar-2026 • 48H026 • Table Of Contents Introduction Changes Introduction Intershop Commerce Management (ICM) provides many configuration options. Configuration can be done via domain-specific preferences that are based on a global preference definition. In this case, domain-specific usually means application-specific or

03-Mar-2026 • 4797Y7 • Table Of Contents Einführung Experience-Management Online-Marketing Suche und Navigation Kampagnenmanagement Promotion Engine Web Content Management Media Asset Management Produktinformationen Produktdatenverwaltung Verwaltung des Produktlebenszyklus Produktbeziehungen Preise Besteuerung Produkt-Vo

03-Mar-2026 • 47V976 • Table Of Contents Introduction Experience Management Online Marketing Search and Navigation Campaign Management Promotion Engine Web Content Management Media Asset Management Product Information Product Data Management Product Lifecycle Management Product Relations Pricing Taxation Product Completeness

24-Feb-2026 • 4R7974 • Table Of Contents Introduction Features Recommendations Personalized Rankings and Assortments Search Searchandizing Search Suggestions Navigation Localization & Internationalization Customization Introduction SPARQUE provides capabilities for personalized recommendations as well as configurable search

24-Feb-2026 • 47C975 • Table Of Contents Einführung Funktionen Empfehlungen Personalisierte Rangfolgen und Sortimente Suche Searchandizing Suchvorschläge Navigation Lokalisierung & Internationalisierung Individualisierung Einführung SPARQUE bietet Funktionen für personalisierte Empfehlungen sowie ein konfigurierbares Such-

23-Feb-2026 • KB0014954 • Introduction Symptom: SSR (server-side rendering) processes experience high memory usage or OOM terminations. Impact: Degraded SSR functionality or pod restarts for PWA-related deployments. Recommended remediation: Increase SSR_MAX_MEM and container memory limits Note: Cluster quota settings can prevent

25-Feb-2026 • 47F972 • Table Of Contents Introduction Known Issues Releases Introduction This Intershop Studio version is based on Eclipse 2025-12 (4.38.0), see Eclipse 2025-12 - New and Noteworthy. The newest version can be downloaded from the artifact repository: https://repository.cloud.intershop.com/ui/native/studio/com