Support Announcements
28-Oct-2026 • KB0015544 • PWA Security Fix Available for CVE-2026-111497 Intershop has fixed a dependency security vulnerability in the Node.js Brotli decoder and recommends that all projects consume this fix in their PWAs as soon as possible (https://github.com/intershop/intershop-pwa/pull/2223). The fix will also be part of
References
12-Oct-2026 • 48710P • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-order-1x11x0.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version dependencies:
References
12-Oct-2026 • 48M709 • This API specification is available for download as an Open API 3.0 YAML file: icm-customer-management-1x0x3.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version dependencies:
References
12-Oct-2026 • 48Q708 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-order-0x2x2.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version dependencies:
References
12-Oct-2026 • 48F707 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-customer-1x6x3.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version dependencies:
References
12-Oct-2026 • D48706 • This API specification is available for download as an Open API 3.0 YAML file: icm-processes-2x1x4.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version dependencies:
References
12-Oct-2026 • 4870Y5 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-configuration-1x5x0.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version dependencies:
References
12-Oct-2026 • 487G04 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-basket-1x7x1.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version dependencies:
Guidelines
14-Oct-2026 • 487F03 • Table Of Contents Introduction Change Migration Introduction Customer projects often needed to extend the order search with additional search parameters. In versions prior to ICM 14.6.0, this was only possible by overriding the OrderListResource class and extending the relevant method to include the
Concepts
28-Oct-2026 • 4870F2 • Table Of Contents Introduction References Adaptations in the Intershop Commerce Platform Order Creation and Invoice Delivery Overview PWA ICM REST API Database Back Office Order Export XML Order Export Order Submission Service IOM Connector Notification E-Mails E-Mail Templates IOM CEC Introduction
Cookbooks
15-Oct-2026 • V48701 • Table Of Contents Introduction Recipe: Extend Mapping for Custom Order Creation Handlers Recipe: Add New Search Parameters for Order Search Introduction This cookbook is valid from 7.10.13. This document describes how to extend the standard functionality of the Order REST API. In addition to the recipes
Support Announcements
12-Nov-2025 • KB0014917 • Patch version ICM 12.4.8 has been released Today, a Hotfix version for the Intershop Commerce Management has been released. The installation is recommended due to the fixation of some issues. You will find all information on the referring Product Data Sheet: Patch Release ICM 12.4.8 The corresponding
Support Announcements
24-Jun-2026 • KB0015191 • We would like to share an upcoming change to our platforms infrastructure. To ensure we continue providing the most stable, secure, and modern GitOps environment, we are transitioning all legacy Flux API versions to their current General Availability (GA) versions. What is changing? As previously announced
Support Announcements
06-May-2024 • KB0013277 • On Sunday, April 21, an upgrade of Intershop's Customer Service Platform is scheduled. As a result, the Customer Service Portal is temporarily out of service. Start date and time: 2024-04-21 01:30:00 CEST End date and time: 2024-04-21 08:30:00 CEST This action will not affect any other services. As customary
Support Announcements
06-May-2024 • KB0013304 • Minor version ICM 11.10.1 has been released Today, a Minor version for the Intershop Commerce Management has been released. The installation is recommended due to the fixation of some issues. You will find all information on the referring Product Data Sheet: Minor Release ICM 11.10.1 The corresponding
Support Announcements
20-Jun-2024 • KB0013815 • Major version ICM 12.0.0 has been released Today, a Major version for the Intershop Commerce Management has been released. The installation is recommended due to the fixation of some issues. You will find all information on the referring Product Data Sheet: Major Release ICM 12.0.0 The corresponding
Support Announcements
17-Jan-2024 • KB0013172 • Hotfix ICM 7.10.38.29-LTS has been released Today, a Hotfix for the Intershop Commerce Management has been released. The installation is recommended due to the fixation of some issues. You will find all information on the referring Product Data Sheet: for Minor Release 7.10.38.29-LTS B2X for Minor Release
Support Announcements
05-Nov-2025 • KB0014877 • Major version ICM 14.0.1 has been released Today, a Major version for the Intershop Commerce Management has been released. You will find all information on the referring Product Data Sheet: Major Release ICM 14.0.1 The corresponding versions for this release can be found here: Reference - ICM 14 Release
Support Announcements
11-Dec-2024 • KB0014261 • Table Of Contents Introduction Registration Process Main Contact / Partner Administrator Registration Process Verified/Named Contact / Partner Contact Introduction Welcome to our Service Portal! Registering with us is your first step towards accessing a streamlined and personalized experience. Our portal
Support Announcements
28-Jan-2026 • KB0014972 • Patch version ICM 12.6.1 has been released Today, a Hotfix version for the Intershop Commerce Management has been released. The installation is recommended due to the fixation of some issues. You will find all information on the referring Product Data Sheet: Patch Release ICM 12.6.1 The corresponding