12-Mar-2026 • KB0015010 • To improve the usability of our monitoring service dashboards in New Relic, we have updated and standardized the titles of our existing dashboards. As part of this change, several dashboard names have been consolidated and aligned according to a consistent naming convention. The goal of this update is

11-Feb-2025 • KB0014550 • Hotfix ICM 7.10.41.8-LTS has been released Today, a Hotfix for the Intershop Commerce Management has been released. The installation is recommended due to the fixation of some issues. You will find all information on the referring Product Data Sheet: for Hotfix Release 7.10.41.8-LTS B2X for Hotfix Release

04-Jun-2026 • KB0015178 • New Helm Chart for More Resilient PWA Deployment PWAs can now be deployed with Pod anti-affinity. This reduces the risk of outages during infrastructure maintenance. The feature is available with Helm chart 0.13 and can be used with any PWA version. See the documentation for details. If you have questions

10-Apr-2024 • KB0013265 • Patch ICM 7.10.41.0 has been released Today, a Patch for the Intershop Commerce Management has been released. The installation is recommended due to the fixation of some issues. You will find all information on the referring Product Data Sheet: for Minor Release 7.10.41.0 B2X for Minor Release 7.10

11-Sep-2025 • KB0014828 • Patch version ICM 13.1.3 has been released Today, a Hotfix version for the Intershop Commerce Management has been released. The installation is recommended due to the fixation of some issues. You will find all information on the referring Product Data Sheet: Patch Release ICM 13.1.3 The corresponding

05-May-2026 • KB0015045 • Patch version ICM 14.2.3 has been released Today, a Patch version for the Intershop Commerce Management has been released. The installation is recommended due to the fixation of some issues. You will find all information on the referring Product Data Sheet: Patch Release ICM 14.2.3 The corresponding

14-Apr-2025 • KB0014603 • Patch version ICM 12.4.2 has been released Today, a Hotfix version for the Intershop Commerce Management has been released. The installation is recommended due to the fixation of some issues. You will find all information on the referring Product Data Sheet: Patch Release ICM 12.4.2 The corresponding

06-Nov-2025 • KB0014888 • Summary Intershop will upgrade all Azure DevOps (ADO) build agents from Ubuntu 20 to Ubuntu 24 across all partner and project organizations. This upgrade ensures continued support, improved security, and access to the latest development tools. Goal What you need to know: - All build agents will be upgraded

06-Nov-2025 • KB0014567 • Business process monitoring (BPM) allows for a rapid identification of problems in business processes and clarifies the effects of potential problems, and how they can be solved. This feature is enabled per default. The corresponding monitoring data can be accessed directly in New Relic. Please find

09-Oct-2026 • KB0015541 • 📢 Action required: Update the Solr Adapter to version 7.3 For projects running on ICM 14 that use Solr We are preparing to upgrade the Solr version from 8 to 9. This is an infrastructure update and will not change the functionality of your search implementation. The rollout date has not yet been scheduled

11-Sep-2025 • KB0014829 • Hotfix ICM 7.10.41.13-LTS has been released. Today, a Hotfix for the Intershop Commerce Management has been released. The installation is recommended due to the fixation of some issues. You will find all information on the referring Product Data Sheet: Hotfix Release ICM 7.10.41.13-LTS B2C Hotfix Release

18-Dec-2025 • KB0014959 • Minor version ICM 13.5.0 has been released Today, a Minor version for the Intershop Commerce Management has been released. The installation is recommended due to the fixation of some issues. You will find all information on the referring Product Data Sheet: Minor Release ICM 13.5.0 The corresponding

21-Jan-2025 • KB0014308 • Minor version ICM 12.3.0 has been released Today, a Hotfix version for the Intershop Commerce Management has been released. The installation is recommended due to the fixation of some issues. You will find all information on the referring Product Data Sheet: Minor Release ICM 12.3.0 The corresponding

22-Feb-2024 • KB0013207 • Hotfix ICM 7.10.38.31-LTS has been released Today, a Hotfix for the Intershop Commerce Management has been released. The installation is recommended due to the fixation of some issues. You will find all information on the referring Product Data Sheet: for Minor Release 7.10.38.31-LTS B2X for Minor Release

24-Jun-2025 • KB0014708 • Patch version ICM 12.4.5 has been released Today, a Hotfix version for the Intershop Commerce Management has been released. The installation is recommended due to the fixation of some issues. You will find all information on the referring Product Data Sheet: Patch Release ICM 12.4.5 The corresponding

12-May-2025 • KB0014637 • Patch version ICM 12.4.3 has been released Today, a Hotfix version for the Intershop Commerce Management has been released. The installation is recommended due to the fixation of some issues. You will find all information on the referring Product Data Sheet: Patch Release ICM 12.4.3 The corresponding

05-Nov-2025 • KB0014579 • Update of New Relic Synthetics public IP ranges effective by April 14, 2025 For our Intershop Commerce Platform we use New Relic as monitoring service. There was an anouncement from New Relic that will effect our customers too and need to be considered soon: According to the article https://docs.newrelic

22-Oct-2025 • KB0014849 • Regarding the introduction of self-service deployments (see KB0014732) we are discontinuing tickets for self-code deployments with immediate effect. In principle, deployments for ICM 7.10 can now be carried out without tickets, but the deployment rules (see Guide - Deployment Guidelines for AKS-Based

26-Feb-2024 • KB0013214 • Minor version ICM 11.9.0 has been released Today, a Minor version for the Intershop Commerce Management has been released. The installation is recommended due to the fixation of some issues. You will find all information on the referring Product Data Sheet: Minor Release ICM 11.9.0 The corresponding

25-Sep-2025 • KB0014835 • Minor version ICM 13.2.0 has been released Today, a Minor version for the Intershop Commerce Management has been released. The installation is recommended due to the fixation of some issues. You will find all information on the referring Product Data Sheet: Minor Release ICM 13.2.0 The corresponding