20-Aug-2025 • T41294 • Table of Contents Operating System Web Server Node.JS Node Package Manager Git Intershop Commerce Management Browser Docker SPARQUE.AI Operating System Operating System (not included in the product) Any operating system running Node.js Web Server Web Server (not included in the product) Any web server

21-Aug-2025 • KB0014748 • Table of Contents Introduction Issue Solution Introduction In some cases, custom pipelets might not be listed in the SMC under Monitoring | Cartridges | Loaded Pipelets. This support article describes a common cause of this behavior and explains how to ensure the pipeline is loaded. Issue One reason

22-Sep-2025 • KB0014747 • Table of Contents Introduction References Problem Solution Approach 1: Use the Default Image View IDs Approach 2: Adapt the PWA to Use Your Custom Image Type IDs Introduction This article shows what you can do if you use custom Image Types in your Image View and no product images are displayed in your

14-Aug-2025 • 3146Z4 • Table of Contents Introduction Glossary References Introduction DevOps System Overview Intershop Commerce Management (ICM) ICM 7.10 Introduction This document provides an overview of available systems in the Intershop Commerce Platform. Note Descriptions for the Intershop Commerce Management (ICM) application

14-Aug-2025 • 3V1463 • Table of Contents Introduction References Migration Tasks Requiring Communication to Operations Introduction With ICM 11+, implementation partners have full control over the deployment of the standard product, extensions, or customization. Each version can contain migration steps. These steps are automatically

24-Jul-2025 • 3146U2 • Table of Contents Introduction Admin Center Content Management Center Customer Engagement Center Sparque Center Introduction The Intershop Administration Portal provides apps that complement the functionality of Intershop Commerce Management (ICM). It is a multi-tenant, cloud-based service hosted and

30-Jul-2025 • 3146M0 • Table of Contents Introduction Glossary References General Solr Concepts Used by ICM Solr Adapter First Aid for Solr Issues Check the Solr Adapter Cartridges Check the Managed Services Check Search Index Configuration Rebuild Search Index Check Solr Admin UI Check Error Logs Solr Admin UI (a.k.a. Admin

06-Aug-2025 • KB0014737 • Table of Contents Problem Applying the Logging Configuration Problem Sometimes, newly implemented URL rewrite rules may not behave as expected. Note: URL rewriting is executed in the context of the SLDSystem domain. Before testing new URL rewrite rules, invalidate the page cache for the SLDSystem domain

01-Sep-2025 • 3145B6 • Table of Contents Introduction Glossary CI/CD Self-Service Deployments How to Do Self-Deployments by Default Deployment to NonPRD (UAT or INT): By Commit Deployment to PRD: By Setting a Release Tag How to Verify Deployments via Monitoring Introduction This guide provides information on self-service

05-Sep-2025 • 31Y455 • Table of Contents Introduction Glossary Deployment Types Applications to be Deployed References General Rules Prerequisites Eligible Deployment Times Deployments Performed by Intershop (OPS) How to Request a Deployment How to Request an Urgent Deployment When to Request a Deployment (Lead Times) How

05-Aug-2025 • KB0014733 • Table of Contents Introduction References Issue Solution Introduction This article describes why a FEATURE_SECURE_PROCESSING error can occur and how to prevent it. References https://docs.oracle.com/javase/8/docs/technotes/guides/security/jaxp/jaxp.html Issue When importing via large XML files, the

11-Jul-2025 • 3T1454 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-order-1x8x0.yaml References The following page lists available REST APIs for ICM 13 and their version dependencies: Reference - Intershop Commerce Management 13 REST API API Specification openapi: 3.0.1 info: title:

11-Jul-2025 • S31453 • Info Version 2.0 of the Cost Center REST API adds support for paginated cost center lists via limit and offset query parameters. All other cost center-related functionality remains available exclusively in version 1.x, see Reference - Cost Center REST API 1.1.0. This API specification is available for

09-Jul-2025 • KB0014724 • In our Intershop Commerce Platform, we provide a transfer server that offers a convenient service for transferring data to and from your system. This means that data can be exported and imported. Since this data is processed afterward, it is important to perform regular cleanup (housekeeping) of these

27-Jun-2025 • 31447Q • Name ScheduleExecuteReplicationProcesses Domain root Job Dependencies none AcquiredResources Cartridge pf_replication Pipeline ScheduleExecuteReplicationProcessesJob Affected Domain Objects Replication processes, replication tasks Affected Tables REPLICATIONPROCESSTASKASSIGN REPLICATIONTASK REPLICATIONTASKASSIGNMENT

27-Jun-2025 • 31446D • Name ProcessMarketingImpex Domain <Organization>-<Channel> Job Dependencies none AcquiredResources "Schedule: ProcessMarketingImpex[<jobID>]" Cartridge bc_marketing, bc_foundation, ac_email_marketing_std Pipeline ProcessImpexJob-Start Affected Domain Objects Promotion PromotionCode PromotionCodeGroup

27-Jun-2025 • 314K44 • Introduction UX Patterns Navigation Patterns Skip Links for Long Listings Form Patterns Focus Management on Validation Errors Component Behavior Links with Icons Do Not Require Underlines Popovers Open on Click Instead of Hover Summary Introduction This document outlines key UX patterns used in our

03-Jul-2025 • KB0014709 • Table of Contents Introduction Problem Solution Important Notes Introduction This document explains how to locate the repository credentials required to connect to the Intershop CI Nexus server for local development builds and deployments. Access to the Intershop Azure DevOps project is required. The

17-Sep-2025 • KB0014685 • Table of Contents Problem Reason Solution Problem After changing a *.PasswordLoginExpression in the usercredentialrules.properties it may happen that backoffice or storefront user creation fails with the following error: "User could not be created: ..." Reason When resetting a user's password, a temporary

17-Sep-2025 • KB0014683 • Table of Contents Introduction References Problem Solution Introduction This article describes how to minimize gaps in order numbering. References Cookbook - Order Creation Support Article - Set a Custom Number Pattern for Order IDs Support Article - Order Numbers may be Generated Starting With Exclamation