Overviews
08-May-2026 • 48186T • Table Of Contents Introduction Overview Introduction The Business Intelligence Agent is a conversational analytics capability for commerce teams that need faster access to business insight without relying on traditional reporting workflows. It translates natural-language questions into structured analysis
Overviews
08-May-2026 • N48187 • Table Of Contents Introduction Overview Introduction Intershop Agentic Commerce combines copilots and AI agents to support specific operational tasks in B2B commerce. Instead of providing isolated AI features, the platform integrates conversational interfaces, task-focused agents, and direct connections
Feature Lists
07-May-2026 • 4K8185 • Table Of Contents Einführung Features Einführung Der Intershop Copilot for Buyers – KI-gestützter Beschaffungs- und Service-Assistent – verbessert das Einkaufs- und Serviceerlebnis mit einer intuitiven Benutzeroberfläche, die natürliche Sprache versteht. Er erfasst die Kundenintentionen präzise und
Feature Lists
07-May-2026 • 4818B4 • Table Of Contents Introduction Feature List Introduction The Intershop Copilot for Buyers enhances the buying and service experience with a conversational interface powered by advanced Large Language Model AI technology. It accurately understands customer intent and delivers precise product recommendations
Support Articles
06-May-2026 • KB0015034 • Migration Guide - PWA SSR Internal Communication This document is relevant for all projects that have a PWA and run on (or migrate to) ICM 11+. Intershop will adapt the network service level, which makes the changes described below mandatory for these projects. ⚠️ It is vital that the migration steps
References
04-May-2026 • 4818V2 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-customer-1x6x1.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version dependencies:
Guidelines
04-May-2026 • M48181 • Table Of Contents Introduction Changes Cache for External Consumer Groups Query Lookup Replacement for Internal Consumer Groups Introduction Consumer groups are the ORM representation of customer segments. There are two types of consumer groups: internal and external. The default type is internal, where
References
04-May-2026 • A48180 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-wishlist-1x4x0.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version dependencies:
References
04-May-2026 • 4H8179 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-punchout-cxml-ext-2x5x0.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version
References
04-May-2026 • 481H78 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-requisition-approval-1x5x0.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version
References
04-May-2026 • T48177 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-pricing-1x1x1.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version dependencies:
References
04-May-2026 • 48R176 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-auth-1x2x3.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version dependencies:
References
04-May-2026 • 481X75 • This API specification is available for download as an Open API 3.0 YAML file: icm-media-assets-management-1x1x0.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version
References
04-May-2026 • 4A8174 • This API specification is available for download as an Open API 3.0 YAML file: icm-cms-management-1x3x0.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version dependencies:
References
04-May-2026 • 48G173 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-internationalization-1x0x2.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 14 and their version
Guidelines
04-May-2026 • 4R8171 • Table Of Contents Introduction Required Action Introduction The method isPasswordReminderExpired() in the class ORMUserBOImpl contained a logical inversion in its return value. Contrary to what the method name suggests, the previous implementation returned true when the password reminder was still valid
Guidelines
04-May-2026 • 48172H • Table Of Contents Introduction Changes Introduction Intershop Commerce Management (ICM) provides many configuration options. Configuration can be done via domain-specific preferences that are based on a global preference definition. In this case, domain-specific usually means application-specific or
Guidelines
04-May-2026 • 481M69 • Table Of Contents Introduction Change Introduction Intershop Commerce Management offers the possibility to prefetch the page cache (Concept - Page Cache). The prefetching is done by the Web Adapter agent based on a configuration provided by the ConfigurationServlet. This configuration, usually provided
Guidelines
04-May-2026 • 481N70 • Table Of Contents Introduction Changes App-Specific Cartridge Lists PreviewConfigurationModel Feature Cartridges Dependencies to Headless Renaming of dev_ Cartridges Introduction The icm-responsive customization 43.1.0 has been released together with ICM-AS 14.2.3. The release contains changes regarding
Concepts
04-May-2026 • 4P8168 • Table Of Contents Introduction References Organization Structure Locally Stored Media Assets REST API Call Organization: TestEnterprise Sales Channel: TestSalesChannel3 Application: TestSalesChannel3-B2CApplication JSON Example Shared Media Assets REST API Call Organization: TestEnterprise Sales Channel: