04-Jul-2025 • KB0013287 • Table of Contents Introduction References FAQ General Questions What Is the Intershop PWA and What Are Its Components? Which Changes Are/Were Made in Which Version of the PWA? How to Migrate to a Newer Version of the PWA? What to Do if a Bug Occurs in the PWA? What Are the System Requirements for the

14-Jun-2024 • KB0013257 • Table of Contents Introduction Solution Introduction This document is aimed at Intershop Commerce Platform users and describes how to obtain build artifact credentials to set up the local build environment. When attempting to set up a project locally using Gradle, the execution of gradlew build fails

14-Jun-2024 • KB0013284 • Introduction This support article describes an example on how to execute REST calls via a job pipeline. In the following example, CURL is used to execute the REST call. This can be helpful for certain business use cases, for example when recurring REST calls are to be performed automatically or when

14-Jun-2024 • KB0013220 • Table of Contents Introduction Solution Introduction Sometimes replication processes are left in an "In Progress" state and appear to be unfinished. To release and re-run such replication processes, check: Whether the replication process failed due to an error (check the related edit and live staging

14-Jun-2024 • KB0013288 • Table of Contents Problem What does it mean? Solution: Problem The warn log contains messages with the text: "Finalizer" Closing query result via finalize method. java.lang.Throwable: Stack trace on 'QueryResult ... [2020-11-24 09:33:09.775 +0100] WARN localhost ES6 appserver0 [] [] com.intershop.beehive

14-Jun-2024 • KB0013204 • Introduction As of the iOS version 17.4, changes to the support of Progressive Web Apps in general have been introduced. This support article provides information on these changes and how the Intershop Progressive Web App is affected. What has been Changed as of the iOS Version 17.4? Up to the iOS version

30-Sep-2024 • KB0013273 • Introduction When deploying a PWA environment, for example via Docker, there are several ways to configure and use caching for the rendering process. This article provides an overview of the caching mechanisms that can be configured and used out of the box. For an overview of the basic request handling

14-Jun-2024 • KB0013215 • Table of Contents Introduction Creating a New Application Introduction This article describes how to create a new application next to an existing one. For this purpose, DBMigrate will be used. Creating a New Application Note: We use the support_demo cartridge for this basic example. Of course, any custom

14-Jun-2024 • KB0013182 • Table of Contents Introduction Reason for The Error Impact on Application Side Affected ICM Versions Planned Changes From The Development Team Options to Temporarily Terminate The Error Introduction This article describes how to handle the heartbeat SQL error that may occur on instances of Intershop

26-Jul-2024 • KB0013226 • Table of Contents Problem Solution Instruction Problem The WebAdapterAgent fails to start after updating to WAA version 2.4.1, which is part of ICM from 7.10.40.4 to 7.10.40.7. As a result, WA logs are missing because the transfer to $IS_SHARE/system/log fails and no cleanup of old page cache directories

11-Apr-2024 • KB0013255 • Standard SPARQUE training is offered to customers and partners. The sign-up for the training is publicly available on the SPARQUE website, via a web form, and does not require support to enlist people for training or create accounts. One person may sign up several attendees. If support receives tickets

14-Jun-2024 • KB0013216 • Table of Contents Introduction Step by Step Introduction The following document will provide the necessary steps and one example cartridge on how to add more salutations to Intershop 7. Step by Step Originally, the salutations are defined within the cartridge app_sf_webshop until Intershop 7.5 and in

16-Oct-2024 • 3T1188 • Table of Contents Introduction Migration Introduction This migration guide applies to 7.10.38.23-LTS and 7.10.41.0 and 11.9.1. Data import is an important task of Intershop Commerce Management (ICM). It is imaginable that someone tries to gain unauthorized access to the shop system by using a manipulated

15-Apr-2024 • 3118B7 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-product-1x8x0.yaml References The following page lists available REST APIs for ICM 11 and their version dependencies: Reference - Intershop Commerce Management 11 REST API API Specification openapi: 3.0.1 info: title:

15-Apr-2024 • 3Y1186 • This API specification is available for download as an Open API 3.0 YAML file: icm-pim-management-1x3x0.yaml References The following page lists available REST APIs for ICM 11 and their version dependencies: Reference - Intershop Commerce Management 11 REST API API Specification openapi: 3.0.1 info:

03-Nov-2025 • 31185Q • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-wishlist-1x3x0.yaml References The following page lists available REST APIs for ICM 11 and their version dependencies: Reference - Intershop Commerce Management 11 REST API API Specification openapi: 3.0.1 info: title:

25-Jul-2024 • 3A1183 • Table of Contents Introduction Change Migration Introduction This migration guide describes changes related to the Update Shop Statistics job. Change The Job Update Shop Statistics can create high input/output-related load on the database with a large number of products. Restricting the statistical

25-Jul-2024 • 3118Z4 • Table of Contents Introduction Library Updates Product Version 11.10.1 Product To Version 11.0 Owner Thomas Bergmann Product Type ICM Introduction This guide provides information about the migration of new libraries. These mainly patch and some minor updates do not require any migration efforts for

25-Jul-2024 • 31181K • Table of Contents Introduction Change Migration Introduction This migration guide describes changes related to the ProcessActivePromotionProducts job. Change The reworked Job pipeline ProcessActivePromotionProducts introduced with version 7.10.38.9, see Guide - 7.10.38.9 Rework Job ProcessActivePromotionProducts

25-Jul-2024 • 31182N • Table of Contents Introduction Change Migration Introduction During BMECat import all imported products get the information of the corresponding BMECat catalog. This information was stored as product custom attribute BME_Catalog_ID, which is stored in an XML structure in the product table attributes