Order Tracking Orders can assume various order states which enable order managers to track which stages of the order handling process an order has already passed. Order states are modified upon importing order states, see Order Import and Export: Concept. Various filters are available to track down

Payment Method Handling Intershop Commerce Management integrates payment methods as "services" via dedicated service provider cartridges, see Services: Concepts. To make payment methods technically available on the organization, channel or application level, system managers create "service configurations"

Payment Method Management The business-relevant payment settings are controlled using individual payment method configurations. You can create multiple business configurations for one payment method, based on one technical service configuration. Each business configuration can then define different

Payment Methods: Concepts Intershop Commerce Management provides out-of-the-box support for the following payment methods: Cash on delivery Direct debit transfer Invoice Cash in advance Gift card In addition, Intershop Commerce Management features "helper" payment methods, which can serve as a "blueprint"

Quote Management Note: This feature is supported with the B2X edition of Intershop Commerce Management. As outlined in Quoting, quotes are used for "freezing" prices for a specific customer and for a definable period. In Intershop Commerce Management, business managers can view and edit quote requests

Searching Orders Simple Search The Simple Search mask allows you to search for an order by order number, customer name, customer type and/or order status. Results are displayed in a list view. Tip: Search for customer name evaluates the first name and last name provided as part of the invoice address

Shipping Configuration Management Note: The tasks described in this section are performed in the context of a sales channel. This page serves as an overview for the topic. Available tasks for this topic can be found here: Managing Shipping Methods Managing Destination Regions Managing Freight Classes

Shipping Data Import and Export Managing shipping configurations involves importing and exporting shipping methods, destination regions, freight classes and shipping rules. The import and export procedures are the same for these shipping data objects. In addition, you can upload lists of excluded delivery

Viewing Orders The order list view provides the functionality to manage orders within a channel. Accessing Order List To access the order list: Select the management context from the context selection box. This opens the navigation bar of the management context. In the navigation bar, select Orders

Gestion des catalogues et des produits : concepts Cette page sert de vue d’ensemble du sujet. Les tâches disponibles pour ce sujet peuvent être trouvées ici: Types de catalogue Attributs de classification Caractéristiques de base du produit Affichages de catalogue Filtres de produits prédéfinis État

Partner Management Note: The tasks described in this section are performed in the context of a partner channel. The present page serves as an overview for the topic. Available tasks for this topic can be found here: Searching for Partner Accounts Creating Partner Account Editing Partner Profile Deleting

Partner Management: Concepts The present page serves as an overview for the topic. Available concepts for this topic can be found here: Partner Management Main Tasks Partner Profile Branding for Partners Payment Methods for Partners Services for Partners Content Sharing for Partners: Concept 46922 icm_main_en_13

Process Chains A Process Chain allows to execute a specific list of specific jobs in a predefined order. If you have to execute the same jobs in the same order more than once, it is the perfect tool to automate this. You can define the job list, the order of the job execution and a time-based trigger

Product Syndication and Synchronization This section describes the tasks involved in managing product syndication and synchronization. Available tasks for this topic can be found here: Searching to Get Products Browsing to Get Products Viewing Product Change Details Viewing Changed Products Synchronizing

Services: Concepts Intershop Commerce Management provides service interfaces for integrating business services like Web analytics, mail, order, PIM or ERP solutions via dedicated service provider cartridges. Once a service provider cartridge is installed, the system administrator makes the new services

Services Management "System Managers" use the Services section to create and manage service configurations for the available service types. For general information about integrating services, see Services: Concepts. Available tasks for this topic can be found here: Viewing Service Configurations Making

Sharing Content With Partners Partner channels can "pass through" content assets (pages, page variants, includes, components, page templates and component templates) shared from a parent sales or partner organization to a partner. Note: The tasks described in this section are performed in the context

Store Import Note: The tasks described in this section are performed in the context of a sales channel. Uploading Import Files Before files can be imported, they have to be uploaded. To upload a file for import: Select the channel from the context selection box, then select Stores | Import. This displays

Store Management Note: The tasks described in this section are performed in the context of a sales channel. Viewing Stores To view the stores defined for a sales channel: Select the channel from the context selection box. This opens the navigation bar of the channel. In the navigation bar, select Stores

Using Google Tag Manager Service System managers use the Services section to activate the Google Tag Manager service. Basically, the service needs to be made available, configured and activated in the management context that exposes the web application to be tagged, usually the storefront application