Excluded Delivery Dates In Intershop Commerce Management based storefronts, customers can select a desired delivery date during the checkout process. Shop managers can restrict the available delivery dates, excluding, for example, public holidays. To this end, shop managers can upload (one or more)

Generic Payment Processing Intershop Commerce Management provides an example credit card payment method. It is primarily intended to be used as a template for implementing new payment methods. With respect to order management, it illustrates the generally available states and processing transactions

Global Order Management Intershop Commerce Management includes a manager to centrally manage orders from all channels which a sales or partner organization owns. Using global management, it is possible to view open and completed orders, manage the order status, or export orders. 46933 icm_main_en_13

Order Import and Export: Concept Out of the box, Intershop Commerce Management can: Export orders to XML files, which then can be processed by other systems, Import order status information from XML files generated by other systems. For the order export and the order status import to work, corresponding

Order Process Overview Handling orders is one of the key processes of Intershop Commerce Management. Main stages an order passes through include: Creating Orders and Order Submission Customers browse catalogs in the sales channel storefront, select products, add products to a cart, and finally check

Orders Search Orders can be searched by simple search (using order number, customer, customer type, channel, or order state to filter the result) or attribute-based parametric search (advanced search). For details, see Searching Orders. 46936 icm_main_en_13.0 UserManual icm/13.0/icm_main_en/orders_

Quoting In B2B scenarios, quoting constitutes a mechanism for business customers to manage pricing relations in the buying process. Quotes are mainly used for the following purposes: Negotiate special prices Customers can use quotes to request special prices for products or shopping carts. Reserve current

Shipping Configuration Intershop Commerce Management provides a simple, yet powerful interface to create shipping configurations that can combine shipping methods, freight classes and destination regions. For each channel, you can define an individual set of shipping configurations, which are then available

Orders and Fulfillment This section introduces the order process and outlines administrative tasks related to managing orders, including order status handling and order export, as well as managing shipping methods and payment methods. 46939 icm_main_en_13.0 UserManual icm/13.0/icm_main_en/orders_fu

Creating Payment Method Configurations To create a new payment method configuration: Select the channel from the context selection box, then select Orders | Payment Methods. This displays a list view of all payment methods of the sales channel. Click New. This opens the New Payment Method dialog. In

Deleting Payment Method Configurations To delete a payment method configuration: Select the channel from the context selection box, then select Orders | Payment Methods. This displays a list view of all payment methods of the sales channel. Select the checkbox in the row of the payment method you intend

Managing Excluded Delivery Dates Shipping managers can manage excluded delivery dates in order to restrict available delivery dates, see Excluded Delivery Dates. Adding Excluded Delivery Dates To exclude certain dates as delivery dates, upload lists of excluded delivery dates. To do so: Open the Import

Managing Pricing and Shopping Cart Calculation Settings Channel managers can define preferences that control the price type, the price display, and the price change event tracking in this channel. They can also define the rounding precision of the calculation of the shopping cart. Managing Pricing Settings

Managing Product Index Attributes Adding Product Index Attribute To add a standard product attribute to be included in the search index: Select the management context from the context selection box, then select Mass Data Tasks | Search Indexes. This displays a list of all search indexes for the selected

Managing Product Recommendation Events The Recommendation Engines preferences manager allows to define which events should be tracked by which engine and which engine should handle which recommendation requests. To do so: Select the management context from the context selection box, then select Preferences

Managing Promotion Preferences at Channel Level The Promotion Preferences Manager allows for defining promotion preferences that apply to all promotions in the current sales channel. This includes promotion budget sources, promotion type priorities and the validity behavior, see Promotions and Campaigns

Managing Registration and Reminder Preferences Channel administrators can define channel-wide preferences for registration including customer approval as well as for password reminder behavior. For the corresponding concepts, see Customer Approval and Password Reminder. Managing Customer Approval Preferences

Managing Search Index Services "System Managers" use the Services section to create and manage service configurations for search index services and set the specific configuration parameters provided by each service. Note: Creating a service configuration requires the corresponding service type to be

Managing Search Indexes This section describes how to create and maintain search indexes for the full-text and guided search provided by the integrated search engine. Available tasks for this topic can be found here: Opening Search Index Manager Adding Search Index Editing Search Index Building Search

Managing Searchandizing Searchandizing subsumes mechanisms for promoting products or categories when users search for certain keywords or phrases. With Intershop Commerce Management, you can set up redirects, which are intended to produce specific pages instead of actually performing the user's search