20-Feb-2026 • 313V48 • Table Of Contents Introduction References Sources Functionality Access Privileges Database Tables DBInit DBInit, DBMigrate Usage Transport Configuration List Create a New Configuration Delete a Configuration Edit a Configuration SFTP Example Azure Authentication Azure Storage Account File Share Example

04-Feb-2025 • KB0014541 • Table Of Contents Introduction Database Preparer for Addresses Introduction Creating addresses via ICM can be time-consuming. For this reason, ICM provides a database preparer. This article describes how to create addresses using DBPrepare with the appropriate init preparer. Database Preparer for Addresses

04-Feb-2025 • KB0014540 • Table Of Contents Introduction Database Preparer for Domain Role Assignments Introduction Creating and deleting domain role assignments via ICM can be time-consuming. For this reason, ICM provides two database preparers. This article describes how to create or delete domain role assignments using DBPrepare

18-Mar-2026 • R31346 • Table Of Contents Introduction References Approach Architecture Overview Copilot Service Copilot Client Introduction Intershop Copilot for Buyers is an AI-powered purchase and service assistant integrated within a Progressive Web Application (PWA), allowing users to access intelligent recommendations

08-May-2026 • 31N345 • Table Of Contents Introduction Overview Introduction The Intershop Copilot for Buyers, an AI-powered purchase and service assistant, is designed to enhance the customer experience by providing a conversational interface for product discovery and service assistance. It leverages advanced Large Language

24-Jan-2025 • KB0014537 • Table Of Contents Introduction Problem Solution Introduction We have detected an issue with process chains for ICM 7.10.38.36-LTS and ICM 7.10.41.6-LTS. You can find the issue description here: Problems with Process Chain after Migration to 7.10.38.36-LTS / ICM 7.10.41.6-LTS https://knowledge.intershop

04-Feb-2025 • KB0014536 • Table Of Contents Introduction Database Preparer for Consumer Groups Introduction Creating and updating consumer groups via ICM can be time-consuming. For this reason, ICM provides two database preparers. This article describes how to create or update consumer groups using DBPrepare with the appropriate

04-Feb-2025 • KB0014530 • Table Of Contents Introduction Database Preparer for Department Users Introduction Creating department users via ICM can be time-consuming. For this reason, ICM provides a database preparer. This article describes how to create department users using DBPrepare with the appropriate init preparer. Database

04-Feb-2025 • KB0014531 • Table Of Contents Introduction Database Preparer for User Groups Introduction Creating and updating user groups via ICM can be time-consuming. For this reason, ICM provides two database preparers. This article describes how to create or update user groups using DBPrepare with the appropriate init or

04-Feb-2025 • KB0014529 • Table Of Contents Introduction Database Preparer for Departments Introduction Creating departments via ICM can be time-consuming. For this reason, ICM provides a database preparer. This article describes how to create departments using DBPrepare with the appropriate init preparer. Database Preparer for

22-Jan-2025 • KB0014307 • Table Of Contents Introduction Instruction Introduction ISML templates (as source *.isml) are no longer shipped within the production container, because the templates are compiled to JSP and afterwards to Java class files. The application server will no longer compile ISML on runtime. But ISML templates

17-Apr-2025 • 31V342 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-basket-1x6x1.yaml References The following page lists available REST APIs for ICM 12 and their version dependencies: Reference - Intershop Commerce Management 12 REST API API Specification openapi: 3.0.1 info: title:

31-Jul-2025 • 3D1341 • Table of Contents Introduction Key Challenges During Project Migration What do I need to consider regarding the cartridge structure? What do I need to consider in terms of dependencies? How can I override configuration? Do we need to migrate to ICM 11 first? Project Setup How can I set up a company

11-Jul-2025 • 313X38 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-requisition-approval-1x4x0.yaml References The following page lists available REST APIs for ICM 12 and their version dependencies: Reference - Intershop Commerce Management 12 REST API API Specification openapi: 3

06-Jan-2025 • 31337L • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-product-1x10x0.yaml References The following page lists available REST APIs for ICM 12 and their version dependencies: Reference - Intershop Commerce Management 12 REST API API Specification openapi: 3.0.1 info: title:

06-Jan-2025 • V31336 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-customer-1x5x0.yaml References The following page lists available REST APIs for ICM 12 and their version dependencies: Reference - Intershop Commerce Management 12 REST API API Specification openapi: 3.0.1 info: title:

06-Jan-2025 • 3133X5 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-cms-1x1x0.yaml References The following page lists available REST APIs for ICM 12 and their version dependencies: Reference - Intershop Commerce Management 12 REST API API Specification openapi: 3.0.1 info: title:

17-Apr-2025 • 313T34 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-order-1x7x0.yaml References The following page lists available REST APIs for ICM 12 and their version dependencies: Reference - Intershop Commerce Management 12 REST API API Specification openapi: 3.0.1 info: title:

09-Dec-2024 • 313M33 • Table of Contents Introduction Cache Configuration Introduction The cache for outgoing product links (within class ORMProductBOProductLinksExtensionImpl) was based on java.util.Map. This has been replaced by a new Caffeine based cache. The new Caffeine cache provides a higher cache hit rate and a performance

17-Jan-2025 • 31T330 • Table of Contents Introduction Recipe: Enable GTM Recipe: Create Your Own Events Introduction This document focuses on business tracking with the Intershop Progressive Web App (PWA) and describes selected use cases for its application. It is primarily aimed at project developers. References Concept