01-Apr-2026 • 48A082 • Table Of Contents Introduction References Change Introduction Prior to version 13.1.2, the ICM (icm-as) contained several development cartridges (dev_xxx ) providing useful tools for developers. Although intended for internal purposes only, they can also be used outside of icm-as, e.g., in customizations

18-Mar-2026 • KB0015009 • Table Of Contents Introduction Available Properties Token Handling Usage in the Intershop context JWT Token Handling User Token Handling Hybrid Approach -Using pipeline based storefront and REST calls in parallel Hints for browsing in parallel devices/browser instances with the same user Debugging Options

17-Mar-2026 • KB0014856 • Table Of Contents Introduction Reference Problem Solution Steps 1 Put the files into the cartridge site content (if not already done) 2 Configure the preparer in DBInit or DBMigrate (DBPrepare) 3 Ensure DBPrepare actually runs in your deployment pipeline 4 Validate Troubleshooting The folder is still

16-Mar-2026 • 4Q8058 • Table Of Contents Introduction Migration Introduction MSSQL supports a maximum number of 249 indexes per table (see Maximum Capacity Specifications for SQL Server - SQL Server). There are several tables within ICM that support XML attributes: CONFIGURATIONPARAMETER PRODUCT DERIVEDPRODUCT For each localization

12-Mar-2026 • KB0014859 • Problem / Symptoms PDF documents generated from the shopping cart do not display special characters, e.g Czech characters like ř, č ,ň, ě, Ř, Č, correctly. The issue is observed when special characters are added to the product name or intro text. Solution Embed a font, that supports the special characters

12-Mar-2026 • KB0015008 • Table Of Contents Introduction References Problem Prerequisites Solution 1 Obtain the custom image reference from Intershop Support 2 Update your environment configuration to use the custom image 3 Build & Deploy 4 Rollback Troubleshooting "ImagePullBackOff" / Cannot pull image Custom image deployed

18-Mar-2026 • KB0014984 • Table Of Contents Introduction Reference Problem Technical Background Solution 1 Restrict new Loggers to WARN/ERROR 2 Expose a Logger to the Console Appender (New Relic) 3 Error Analysis How to analyze Solution Recommendations Introduction For issue analysis on any environment (INT, UAT, PRD), it is

02-Mar-2026 • 48B032 • Table Of Contents Introduction Changes Introduction Intershop Commerce Management (ICM) provides many configuration options. Configuration can be done via domain-specific preferences that are based on a global preference definition. In this case, domain-specific usually means application-specific or

26-Feb-2026 • 480P31 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-product-1x12x0.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 12 and their version dependencies:

26-Feb-2026 • 4803D0 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-wishlist-1x3x1.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 13 and their version dependencies:

27-Feb-2026 • V48029 • Table Of Contents Introduction References Configuration Introduction With ICM 12.4.8, the tolerateFileFailure toggle was introduced. This feature allows replication to complete successfully even when errors occur during file copying or downloading. However, it does not address short-term network issues

03-Mar-2026 • 4802H8 • Table Of Contents Introduction Change Introduction Intershop Commerce Management offers the possibility to prefetch the page cache (Concept - Page Cache). The prefetching is done by the Web Adapter agent based on a configuration provided by the ConfigurationServlet. This configuration, usually provided

03-Mar-2026 • 4802E7 • Table Of Contents Introduction Change Introduction Intershop Commerce Management offers the possibility to prefetch the page cache (Concept - Page Cache). The prefetching is done by the Web Adapter agent based on a configuration provided by the ConfigurationServlet. This configuration, usually provided

02-Mar-2026 • 48H026 • Table Of Contents Introduction Changes Introduction Intershop Commerce Management (ICM) provides many configuration options. Configuration can be done via domain-specific preferences that are based on a global preference definition. In this case, domain-specific usually means application-specific or

03-Mar-2026 • 4797Y7 • Table Of Contents Einführung Experience-Management Online-Marketing Suche und Navigation Kampagnenmanagement Promotion Engine Web Content Management Media Asset Management Produktinformationen Produktdatenverwaltung Verwaltung des Produktlebenszyklus Produktbeziehungen Preise Besteuerung Produkt-Vo

03-Mar-2026 • 47V976 • Table Of Contents Introduction Experience Management Online Marketing Search and Navigation Campaign Management Promotion Engine Web Content Management Media Asset Management Product Information Product Data Management Product Lifecycle Management Product Relations Pricing Taxation Product Completeness

29-Jan-2026 • M47962 • Table Of Contents Introduction Change Configuration Localization Introduction The Wishlist/Order Template REST API provides endpoints for managing customer wishlists and order templates, allowing users to create and maintain lists tailored to their preferences and order patterns. Previously, there was

29-Jan-2026 • 4796C3 • Table Of Contents Introduction Change Configuration Localization Introduction The Wishlist/Order Template REST API provides endpoints for managing customer wishlists and order templates, allowing users to create and maintain lists tailored to their preferences and order patterns. Previously, there was

28-Jan-2026 • M47960 • Table Of Contents Introduction Configuration Behavior of the Feature Toggles List Price Column Type Column Back Office UI Changes Introduction There are several areas in the Product Information Management (PIM) of Intershop Commerce Management where products are listed, e.g., for being modified or for

28-Jan-2026 • 4796D1 • Table Of Contents Introduction Change Configuration Localization Introduction The Wishlist/Order Template REST API provides endpoints for managing customer wishlists and order templates, allowing users to create and maintain lists tailored to their preferences and order patterns. Previously, there was