The Intershop Knowledge Portal uses only technically necessary cookies. We do not track visitors or have visitors tracked by 3rd parties.
Please find further information on privacy in the Intershop Privacy Policy and Legal Notice.
Intershop User Manuals

Find step-by-step help and detailed information for all products in our e-commerce solution. Use these manuals to complete your daily e-commerce tasks and understand system features.

For in-depth learning, visit our Online Academy. If you need further assistance, contact our support through the Customer Service Portal.

Intershop Commerce Management
Commerce Management Help

The online help is designed to help Intershop Commerce Management users of sales and partner organizations accomplish administration tasks as efficiently as possible.

System Management Help

System administrators use this application in order to perform system control and monitoring tasks in an Intershop Commerce Management cluster.

Organization Management Help

System administrators use Intershop Organization Management to accomplish basic business administration tasks.

Cluster Management Help

discontinued This online help addresses specific administration issues with respect to the Apache Jakarta Tomcat application server.

Additional Modules
Customer Engagement Center Help

The Intershop Customer Engagement Center provides basic features designed to help merchants establishing and managing personal contact with their customers.

Content Management Center Help

The Content Management Center is an app of the Intershop Administration Portal and is focused on managing the content of your online shop.

Intershop Admin Center Help

The Intershop Admin Center provides basic features designed to help administrators handling the user management and the assignment of access privileges.

Sparque Center Help

The Sparque Center offers features to manage the search behavior of an online shop using Sparque.ai as its search tool.

Order Management Help

Welcome to the online help for the Intershop Order Management.

SPARQUE Desk Help

The following tutorials are designed to help you get started with Sparque Desk.

Further Resources
Home
Knowledge Base
User Manuals
Product Releases
Log on to continue
This Knowledge Base document is reserved for registered customers.
Log on with your Intershop Entra ID to continue.
Write an email to supportadmin@intershop.de if you experience login issues,
or if you want to register as customer.