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Feature Lists
28-Apr-2026
Feature List - Spare Parts Agent (EN)
Document Properties
Kbid
B48195
Added to KB
08-May-2026
Status
online
Product
Intershop Commerce Platform
Last Modified
28-Apr-2026
Public Access
everyone
Doc Type
Feature Lists
Product
Spare Parts Agent
Document Link
https://knowledge.intershop.com/kb/B48195
Table Of Contents


Introduction

The Spare Parts Agent supports users in quickly identifying and finding the right spare parts through AI-powered visual and multimodal search, integrated into service and commerce-based applications built on Intershop.

Feature List

Feature

Description

Visual Spare Parts Search

Identifies matching spare parts based on uploaded or captured images.

Multimodal Input

Supports search via image, text, barcode, and QR code to cover different service scenarios.

Intelligent Recognition

Uses OCR and object recognition to detect part numbers, labels, and visible components in images.

Similar and Alternative Parts

Suggests similar or alternative spare parts to simplify selection and replacement processes.

Mobile Service Support

Enables fast spare parts search for field service, maintenance, and support on mobile devices.

Intershop Integration

Integrates the search function directly into Intershop Copilot for Buyers.

Disclaimer

The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Website, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.

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