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Overviews
08-May-2026
Overview - Intershop Agentic Commerce
Document Properties
Kbid
N48187
Added to KB
08-May-2026
Status
online
Product
Intershop Commerce Platform
Last Modified
08-May-2026
Public Access
everyone
Doc Type
Overviews
Document Link
https://knowledge.intershop.com/kb/N48187
Table Of Contents


Introduction

Intershop Agentic Commerce combines copilots and AI agents to support specific operational tasks in B2B commerce. Instead of providing isolated AI features, the platform integrates conversational interfaces, task-focused agents, and direct connections to commerce data and processes.

This allows users to apply AI in concrete workflows such as product content management, localization, analytics, competitive analysis, and service. The focus is on enabling users to execute tasks more efficiently, reduce manual effort, and gain better visibility into their operations.

The portfolio is structured to support a gradual adoption of AI. Companies can start with a specific use case and extend into additional areas over time. All agents and copilots are accessible within a consistent Intershop environment, enabling a unified approach to AI-supported work.

The following documents describe each copilot and agent, including its role, the problem it addresses, and the type of outcome it supports.

Overview

Disclaimer

The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Website, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.

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