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Kbid
31C021
Last Modified
18-Jun-2024
Added to KB
25-Sep-2023
Public Access
Everyone
Status
Online
Doc Type
References
Product
  • ICM 11
  • ICM 12
Reference - Contact Center REST API 1.3.0


This API specification is available for download as an Open API 3.0 YAML file: 

References

The following page lists available REST APIs for ICM 11 and their version dependencies:

API Specification

Introduction
OpenAPI Version: 3.0.1
Contact Center Version: 1.3.0

The Intershop Contact Center REST API contains operations that allow to retrieve channel, application, promotion, customer and user information, as well as co-browse token and creating/sending promotion codes.

Changelog


Version 1.3.0

  • Added this changelog
  • Minor documentation changes (examples updated etc.)
  • Added read-only attribute externalApplication to the Application resource object

Version 1.2.0

  • Changed possible value of attribute storeFrontAppUrl in Application resource object

Open ReDoc-rendered Open API documentation in separate window.

Disclaimer
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