References

The following page lists available REST APIs for ICM 11 and their version dependencies:

Reference - Intershop Commerce Management 11 REST API

API Specification

Introduction

OpenAPI Version: 3.0.1

Contact Center Version: 1.4.0

The Intershop Contact Center REST API contains operations that allow to retrieve channel, application, promotion, customer and user information, as well as co-browse token and creating/sending promotion codes.

Changelog

Version 1.4.0

Added read-only attribute accessToken to the token resource object (/channels/{ChannelResourceKey}/token). The additionally generated access token can be used for co-browsing with the PWA.
Added read-only attribute defaultApplication to the Application resource object (Application resource - /applications/<app-id>)
Added read-only attribute defaultApplication to the application links (Application list resource - /applications)

Version 1.3.0

Added this changelog
Minor documentation changes (examples updated etc.)
Added read-only attribute externalApplication to the Application resource object

Version 1.2.0

Changed possible value of attribute storeFrontAppUrl in Application resource object

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Disclaimer

The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.