Support Articles
19-Nov-2025 • KB0013159 • Introduction This article provides a brief overview on how to easily add a JavaScript-based cookie banner to your storefront. Caution This cookie banner solution is a technical example used for demonstration purposes only. It might not be sufficient for specific countries. Please follow the cookie law
Support Articles
14-Jun-2024 • KB0012154 • Table Of Contents Introduction Configuration Introduction In a replication scenario it is sometimes necessary to run database preparers only on the Editing or Live system. For this task, Intershop Commerce Management 7 provides the following two wrapper preparers: com.intershop.beehive.core.dbinit.preparer
Support Articles
14-Jun-2024 • KB0012186 • Table Of Contents Introduction Example SQL Statement Introduction The following WARN message indicates that a database schema contains services that are no longer part of the project code base. Warn message [2020-01-01 00:00:00.001 +0100] WARN localhost ES1 appserver0 [Site] [-] com.intershop.component
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20-Nov-2025 • KB0013152 • Table Of Contents Introduction Solution Introduction Running a Java class file compiled by a newer JDK in an older Java runtime environment can cause a java.lang.UnsupportedClassVersionError exception. This article shows how to determine the class file version. The following exceptions are mostly caused
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14-Jun-2024 • KB0012193 • Table Of Contents Introduction Specification Operational Aspects Introduction In web shop operation, one can occasionally observe peaks of excessive traffic and load, which are caused by a single client. This could be a test script or crawler bot going wild, a malicious attempt to copy the whole content
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14-Jun-2024 • KB0013144 • Table Of Contents Introduction Time Shifts and Their Importance for Scheduled Jobs Jobs With an Intermittent Time Condition - the Jobs That Are Scheduled to Run on a Regular Basis Jobs With a Relative Time Condition - the Jobs That Are Scheduled to Run Once How it Works Introduction This article provides
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14-Jun-2024 • KB0013153 • Table Of Contents Introduction Glossary References What is an SSRF Attack? SSRF Countermeasures With the ICM Introduction This article describes server-side request forgery (SSRF) attacks and countermeasures with Intershop Commerce Management. Glossary ICM Intershop Commerce Management SSRF Server-side
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14-Jun-2024 • KB0012151 • Table Of Contents Introduction Background Instance Variables and Local Variables in Pipelets Pipelet Instance Variables Local Variables Code Samples Introduction Using pipelet instance variables can have undesired effects when combined with multithreading, as session specific information (like user names)
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14-Jun-2024 • KB0013150 • Table Of Contents Introduction Change a Replication Processor Introduction Sometimes it is necessary to change a replication processor from an existing staging group to accomplish customer replication results. For example, staging information must be transferred via FullDomainSpecificStagingProcessor
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19-Nov-2025 • KB0012192 • Table Of Contents Introduction Solution Introduction This article provides a SQL statement with which the precision of a currency can be altered in the database. Solution Enfinity Suite 6 and Intershop 7 do not provide a user interface for this task, and there is no configuration file property that can
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14-Jun-2024 • KB0012164 • Table Of Contents Introduction Background Problem Explanation Introduction This article explains why Intershop 7 may add exclamation marks to order numbers in some situations. Background Problem Sometimes, the order numbers start with an exclamation mark: !00000001 !00000051 !00000101 !00000151 !00000201
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20-Nov-2025 • KB0012147 • Table Of Contents Introduction How Promotions can Affect the Performance of a Shop Performance Benefit for less or more Promotions? Remove outdated Promotions Performance Measurement Using a Performance Log Introduction This article describes some best practices ideas how to handle promotions in any
References
18-Nov-2025 • E47866 • This API specification is available for download as an Open API 3.0 YAML file: icm-cc-1x5x0.yaml References The following page lists available REST APIs for ICM 12 and their version dependencies: Reference - Intershop Commerce Management 12 REST API API Specification openapi: 3.0.1 info: title: Contact
Guidelines
09-Dec-2025 • 478C64 • Table Of Contents Introduction Configuration Introduction In Intershop Commerce Management's Product Information Management (PIM), a proxy product feature exists. From the frontend perspective, a proxy product could be seen as a clone of a "real" product. This feature causes the execution of many Catalog
Guidelines
09-Dec-2025 • 478D65 • Table Of Contents Introduction References Configuration Introduction In the Mass Data Replication (Staging) process, the SimpleFileSystemStagingProcessor has a toggle to tolerate some failures. Instead of throwing an exception and stopping the entire staging process, the system writes a log message
References
25-Jun-2025 • 47G863 • This REST API is only available if you consume the Recurring Order extension, which is compatible with ICM 13.0.0+. This API specification is available for download as an Open API 3.0 YAML file: icm-recurring-order-extension-2x1x0.yaml References The following page lists available REST APIs for ICM
Concepts
19-Nov-2025 • 4D7862 • Table of Contents Introduction Glossary References General Workflow Feature Toggle Fixed Prices Promotions Payment Methods Addresses Scheduling Next Order Date Notifications Order Count Inactive Recurring Orders Logging Workflows Mark Basket as Recurrent Create Recurring Order Place an Order Get List
Release Notes
24-Nov-2025 • X47861 • Table of Contents Introduction References Version Information and Dependencies Delivery Supported Application Types Feature Overview REST API Update Owner of a Recurring Order Storefront Integration Create Recurring Order Get List of Recurring Orders Get Recurring Order Details Enable/Disable a Recurring
Guidelines
06-Nov-2025 • 4H5581 • Table of Contents Introduction References Configuration Introduction In the Mass Data Replication (Staging) process, the SimpleFileSystemStagingProcessor has a switch to tolerate some failures. Instead of throwing an exception and stopping the entire staging process, the system writes a log message
Guidelines
10-Nov-2025 • 45L579 • Table of Contents Introduction References Product Recommendations based on ICM Order Data Export Order Data from ICM Use ICM Order Data in SPARQUE Step 1 & 2 - Recommendation Types - Data Set, Strategy, and Endpoint Step 3 - Import Order Data into SPARQUE Step 4 & 5 - Recommendation Strategies and Endpoints