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  • IOM 4.0
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IOM Return Status Model


Statuses of a return.


For services using this model the statuses must be used prefixed with STATE_.

This means for the status INITIAL the following will be returned: STATE_INITIAL.

Product Version


Product To Version


New Labels


The following table lists all states of Return Status Model with IDs and short descriptions.

INITIAL0Return initially stored in the database
NOT_CHECKED999Validation or approval of the return failed. The return has to be checked manually
CHECKED1000Return was checked
DO_ANNOUNCE4001Announcement of return to the order has to be done
ANNOUNCED4100Return to the order was successfully announced
DO_PROCESS3001Return is ready to be processed
PROCESSED6000Return was processed
DO_COMPOSE_RESPONSE4701Response to the shop has to be created from return
COMPOSED_RESPONSE4800Response to the shop was created from return
DO_CLOSE7901Return process can be closed
DO_CHECK500Modified manually and ready to be processed
IN_EXTERNAL_PROCESSING8900Return is in external processing because of errors
NOT_CHECKED_DO_APPROVE995Validation of the return failed. The return has to be checked manually
DO_APPROVE2001Validation failed. Return has to be approved
APPROVE_MANUAL2099Return has to be approved manually
APPROVED2500Return was approved
DO_PREPARE_DOCUMENT7001Required objects to create documents will be created
PREPARED_DOCUMENT7100Required objects to create documents are prepared and ready to use
WAIT_MERGE10000Return was stopped because of order merge. Status to wait without status transitions
COPIED_FOR_MANUAL_EDIT9999Copy of the message for manual editing has been created
WAIT_PENDING11000Return was stopped after creation of new dispatch. Status to wait without status transitions
CLOSED8000Return processing was successfully closed
APPROVAL_REJECTED8500Return approval was rejected
FAILED9000Processing of return failed


The following model shows the different states and the possible transitions between the states.

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