Introduction

Welcome to Intershop Order Management 5

Intershop Order Management (IOM) is an application of the Intershop Commerce Platform that is designed to combine omni-channel commerce processes into one system. It automates and streamlines the life cycle of orders and payments. IOM processes orders from multiple touchpoints (web shop, mobile shop, call center, etc.), allocates them to multiple fulfillment solutions (fulfillment centers, drop-ship distributors, physical stores, etc.), and tracks all orders and payment transactions.

IOM offers a centralized platform for managing distributed inventory, order, invoice, and payment life cycles, and provides call center functionality, enabling real-time visibility of customers' purchasing behavior, stock levels, payments, etc. As part of the Intershop Commerce Platform, it utilizes the platform's transaction, PIM, and merchandising features.

IOM offers the possibility to tailor your business models as flexibly and freely as you need and depict them in your e-commerce environment. The order management system adjusts the order processing for various sales channels and suppliers and can be seamlessly integrated with existing components of your IT environment.

General Information

• Feature List - Intershop Order Management 5.X

• Guide - Intershop Order Management - Technical Overview

• Operate Intershop Order Management (GitHub)

• Overview - IOM Interfaces

• Overview - Intershop Order Management REST API

• Overview - IOM Connector to connect Intershop Commerce Management with IOM

Release IOM 5.1

References

• System Requirements - Intershop Order Management 5.1

• Guide - IOM 5.0 - 5.1 Migration

• Setup Operate Intershop Order Management (GitHub)

  • Docker images:

    • docker.tools.intershop.com/iom/intershophub/iom:5.1.0

    • docker.tools.intershop.com/iom/intershophub/iom-dbaccount:2.0.0

  • Helm charts

    • https://github.com/intershop/helm-charts/releases/tag/iom-3.1.0

What’s New

Added Configuration Option for Encryption of Communication with Mail Server

Starting with IOM 5.1.0, it is possible to explicitly specify the type of encryption to use when communicating with the mail server. IOM Helm Charts 3.1.0 are required to use this new feature. IOM Helm Charts now provide the new configuration option oms.smtp.encryption to configure this feature.

See https://github.com/intershop/helm-charts/releases/tag/iom-3.1.0 for more information.

Changelog

Release IOM 5.1.9

We are confident that the fixes will not interfere with any project functionality.
However, due to the replacement of the JSch library (com.jcraft) with com.github.mwiede, any custom file transfer implementations should be tested thoroughly before deploying this release to a production system.

Fixed Issues

• An outdated library prevents to use a ecdsa algorithm for SFTP connection (108436)

  • com.jcraft is now replaced by com.github.mwiede

• The product availability may get lost when a supplier article is remapped to another IOM article (108588)

• The Maldives are missing in the IOM country list (108992)

Release IOM 5.1.8

Fixed Issues

• ATP API requests return a 400 response for multiple SKUs as soon as one product number is unknown (104593)

Release IOM 5.1.7

Fixed Issues

• The product import can be blocked by auto vacuum on ArticleSupplierShopDO (101857)

Release IOM 5.1.6

Fixed Issues

• No execution of configured EventRegistryEntryDO on PaymentNotificationTransmissionedQueue (100484)

• Locking of the db_jobs is not working (100545)

Other changes

• Database performance improvement (100481)

Migration Note

This minor release includes a database migration script to add a new index for better performance.

To migrate without any downtime, you can add this index manually before migrating:

CREATE INDEX CONCURRENTLY IF NOT EXISTS "index_INoGenDO_2nulls" 
ON oms."InvoicingNoGeneratedDO" USING btree ("shopRef",id)
WHERE ("invoicingRef" IS  NULL AND "invoicingTypeDefRef" IS  NULL);

Release IOM 5.1.5

Fixed Issues

• IOM back office: Manual credit notes could not be created for charges on order or shipping bucket level (98262)

• Manual credits on order charges modify the original order data (98664)

Release IOM 5.1.4

Fixed Issues

• (still broken) Back office: Manual credit notes could not be created for charges on order or shipping bucket level (98262)

Release IOM 5.1.3

Fixed Issues

• Back office: Invoice and manual credit note creation form shows charges not related to invoice (96860)

Release IOM 5.1.2

Fixed Issues

• Back office: Customer detail page shows orders unsorted (96382)

Release IOM 5.1.1

Fixed Defects

• Deadlocks are always possible when running a migration online (95660)

• Back office: editing a product leads to duplicated shop product ID (95193)

• Back office: resending of e-mail fails in back office after changing e-mail address (95458)

• Attribute name mismatch with expanded SalesPriceCalculatorBeanDefDO (95834)

Release IOM 5.0

References

• System Requirements - Intershop Order Management 5.0

• Guide - IOM 4.7 - 5.0 Migration

• Public Release Note - IOM dbaccount Docker Image 2.0

• Setup Operate Intershop Order Management (GitHub)

  • Docker images

    • docker.tools.intershop.com/iom/intershophub/iom:5.0.0

    • docker.tools.intershop.com/iom/intershophub/iom-dbaccount:2.0.0

  • Helm char

    • https://github.com/intershop/helm-charts/releases/tag/iom-3.0.0

What’s New

Major Enhancements

• IOM is based on Wildfly 30.0.1.Final now.

• Provided TemplateTransformerUtil for velocity template transformation to be used in customization.
  An example can be found here iom-blueprint-project/issues/107.

• Extended IOM REST API - GDPR to support customer data deletion.
  Refer to Reference - IOM REST API - GDPR 2.10.

Changelog

Release IOM 5.0.3

Fixed Defects

• DOSE supplier evaluations are created for suppliers not having the product yet (94949)

Release IOM 5.0.2

Fixed Defects

• Blocked stock is not visible in the back office for hierarchical stock feature (94596)

• Shop2SupplierDO."allowParentStock" must not be nullable (94641)

• Too many blocked stocks can be reduced during cancellation if you use the function for hierarchical stock feature (94702)

Release IOM 5.0.1

Fixed Defects

• DOSE process does not consider all possible suppliers when using hierarchical stocks (93998)

• Precautionary update of JDBC driver due to CVE-2024-1597 (94211)

• Default DOSE process does not check for inactive Shop2SupplierDOs (94222)

Fixed Defects

• InvoicingControllerBeans do not consider wait states (84518)

• Usage of sequence generators with an allocation size > 1 is wrongly implemented (86950)

• ShopCustomerMailTransmissionDO.transmissionResponseErrorText is not shown in the back office (88771)

• Deployment of projects should fail due to not persisted expanded enumerations (90952)

• Status transition from STATE_CHECKED to STATE_CANCELED not possible (91607)

• Resending payment notification transmissions can lead to inconsistent object states (91632)

• Error while trying to access an article price history in the back office (92311)

• Create return request endpoint returns HTTP 500 when customAttributes is not set (92623)

Known Issues

• User session breaks in application server restart (80538).

• Rounding errors expected when computing totals from tax rate if not given on order creation (80799).