Introduction
Welcome to Intershop Order Management 3.7!
Intershop Order Management (IOM) is an application of the Intershop Commerce Suite (ICS) that is designed to combine omni-channel commerce processes into one system. It automates and streamlines the life cycle of orders and payments. IOM processes orders from multiple touch points (web shop, mobile shop, call center and more), allocates them to multiple fulfillment solutions (fulfillment centers, drop-ship distributors, physical stores and more), and tracks all order and payment transactions.
IOM offers a centralized platform for managing distributed inventory, order, invoice and payment life cycles, and provides call center functionality, enabling real-time visibility into customers' purchasing behavior, stock levels, payments, and more. As part of ICS, it utilizes the suite's transaction, PIM and merchandising features.
IOM offers the possibility to tailor your business models as flexible and free as you need and depict them in your e-commerce environment. The order management system adjusts the order processing for various sales channels and suppliers and can be seamlessly integrated with existing components of your IT environment.
Glossary
| Term | Description |
|---|---|
| API | Application Programming Interface |
| Docker | An operating system-level virtualization software. Also see Kubernetes and Helm. |
| Helm | A package manager for Kubernetes. Also see Docker. |
| ICM | Abbreviation for Intershop Commerce Management |
| IOM | Abbreviation for Intershop Order Management |
| Kubernetes | An open-source system for automating deployment, scaling, and management of containerized applications. Also see Docker and Helm. |
| OMS | Abbreviation for Order Management System, the technical name of the IOM |
| OMT | Abbreviation for Order Management Tool , the graphical management tool of the IOM |
| REST | Representational State Transfer |
General Information
- Feature List - Intershop Order Management 3.7
- System Requirements - Intershop Order Management 3.7
- Guide - Intershop Order Management - Technical Overview
- Guide - Operate Intershop Order Management 3.X
- Overview - IOM 3.6 - 3.7 Migration
and - Public Release Note - IOM Helm Charts 1.6
Additional References
- See Overview - IOM Public Release Notes for an appropriate version of the ICM-IOM-Connector
- Overview - Intershop Order Management REST API
- Overview - IOM Interfaces
New Features and Enhancements
Enhancements in Setup and Operations
Size of ActiveMQs client thread pool is configurable now
This feature is only accessible, if IOM Helm Charts of version 1.6.0 or newer are used. The new IOM Helm Charts are now providing the parameter jboss.activemqClientPoolSizeMax, which enables the configuration of size of ActiveMQs client thread pool.
Added metrics to support external monitoring of shared filesystem disk usage
The following metrics have been added to the /metrics endpoint:
| Metric name | Description |
|---|---|
| application_iom_shared_fs_disk_usage_ratio | Disk usage ratio - float value range [0..1] - 0 = 0%, 1 = 100% |
| application_iom_shared_fs_disk_total_bytes | Total shared fs size in bytes |
| application_iom_shared_fs_disk_used_bytes | Used shared fs size in bytes |
Also see Guide - Operate Intershop Order Management 3.X | Application Metrics.
Update of Infrastructure Components
The following infrastructure components were updated:
- Wildfly was updated to version 25.0.1.Final
- IOM application image is now based on ubuntu:21.10
- IOM now uses AdoptOpenJDK 11.0.13+8
Customization
IOM is now based on Wildfly 25.0.1.Final
IOM is now running in Wildfly 25.0.1.Final. Projects have to use the update dependencies to this version of Wildfly.
Setup & Configuration
For installation instructions see:
- Guide - Intershop Order Management - Technical Overview
- Guide - Operate Intershop Order Management 3.X
Docker-images are available at:
- docker.intershop.de/intershophub/iom-config:3.7.0.0
- docker.intershop.de/intershophub/iom-app:3.7.0.0
- docker.intershop.de/intershophub/iom-dbaccount:1.3.0.0
Helm Charts are available at:
- repository.intershop.de/helm
Interfaces
For a complete list of all interfaces please see Overview - Intershop Order Management REST API and Overview - IOM Interfaces.
Deprecations
| ID | Title |
|---|---|
| 71467 | Usage of Maven-Artifacts as input for caas2docker is deprecated |
Removals
| ID | Title |
|---|---|
| 70704 | Removed obsolete feature Order Merge #3 |
Fixed Defects
| ID | Title |
|---|---|
| 52880 | Queues might cause OOM exception in high load scenarios |
| 69833 | Approval responses for custom order approvals are not post-processed |
| 70659 | StateHistory - inconsistent sorting behaviour |
| 70901 | Order processing fails when order for new customer address is created without first name |
| 70904 | Slow order search performances due to missing indexes on OrderPosDOs |
| 71213 | "Returns"-tab in OMT might break in case of invalid/unprocessed returns |
| 71258 | StateControllers should write objectIds to log additionally |
| 71269 | Return label documents are not showing in OMT when the document supplier is not the selected shipping supplier |
| 71451 | Wrong/missing index on database table ShippingBucketPropertyDO |
| 71561 | Dynamic taxes may lead to exceptions with the FinanceController |
| 71735 | Order total (gross and net) in OMT are wrong |
| 74245 | RMA, Dispatch and Response Transmissions broken |
| 74244 | User management + transmissions API unusable |
Changelog
Version Intershop Order Management / 3.7.7.0
Fixed Defects
ID | Title |
|---|---|
| 75763 | In OMT, sorting orders on customer details page by date does not work |
| 71213 | "Returns"-tab in OMT might break in case of invalid/unprocessed returns (A first fix in 3.6.1.0 / 4.0 did not handle all possible failures) |
| 76319 | Wrong treatment of fields street, streetName and houseNumber leads to repetition of house number in emails |
| 76380 | Cancellation comment is not visible in OMT anywhere |
| 76384 | The creation user not shown for credit note |
Version Intershop Order Management / 3.7.6.0
Fixed Defects
| 75982 | In OMT it's not possible to edit and save product data within the channel tab |
| 75995 | In OMT it is not possible to modify the shop or supplier articleNo within the channel tab |
ID | Title |
|---|
Version Intershop Order Management / 3.7.5.0
Fixed Defects
| ID | Title |
|---|---|
| 75697 | Potential vulnerability in OMT needs to update spring framework to version to 5.3.18 |
Version Intershop Order Management / 3.7.4.0
Fixed Defects
| ID | Title |
|---|---|
| 74484 | Product import fails because of ArticleDO with same supplierArticleNo |
| 75117 | PromotionDO recalculated values are not updated on cancellations |
| 75204 | Dispatch Validation with unknown items causes NPE |
Version Intershop Order Management / 3.7.3.0
Fixed Defects
| ID | Title |
|---|---|
| 74244 | User management + transmissions API unusable |
| 74245 | RMA, Dispatch and Response Transmissions broken |
Version Intershop Order Management / 3.7.2.0
Fixed Defects
ID | Title |
|---|---|
| 73792 | eMail functionality broken when using alphanumeric bucket identifiers |